Marie's work on the Facebook News Feed algorithm was featured in The Huffington Post. Her award-winning Master's Dissertation was the culmination of three years' academic research into Facebook that resulted in a book (and companion online course) ' Winning at Facebook Marketing with Zero Budget' that became an Amazon bestseller. She is a founding partner of digital marketing consultancy The Digiterati and the Digiterati Academy e-learning portal for marketers and entrepreneurs. We’ve submitted a bug report and screenshot to Facebook and await their feedback!Ībout Marie PageMarie Page is one of the UK’s leading Facebook marketing experts. This was a really handy way of labelling messages for follow-up or quick-reference, and it’s something we used ourselves at Digiterati. One of our eagle-eyed followers, Nicola Jane, noticed that the ‘labels’ feature is now missing from the New Inbox. You can add items to the follow up folder by hitting the little clock symbol on a message. This is only showing posts that we have made as the Page into the Group as well as posts to the Page by fans so remember that you will still need to go to the Group natively to see those and to moderate comments on posts that other people have made to the Group.Ĭlick on those three little lines again and you’ll see that you can flag messages for follow up, as done or as spam: The “headline” here is the text used in the status update with the name of the commentators below. Here’s how our combined Page and Group inbox looks: And on the right is your Instagram inbox.Īs this is a new feature there is a handy bug reporting tool (see the little bug in the top right). In the Middle is your new Facebook “universal” inbox which includes your Page and any linked Groups. On the left (with the zigzag icon) is your Messenger inbox.

You’ll now see three options in the top of your Inbox:

You might be prompted to switch to ‘New Inbox’ which is where all these features live.Ĭlick on the three little lines next to the word “Inbox” to see your folders. Go to your Page and click “Inbox” in the top nav. We can now use the Facebook Page ‘New Inbox’ to manage messages, Page comments, comments on Page posts shared to your Group and even Instagram!Īs usual, if you’d prefer to skim through some screen shots and instructions here’s how it all works:įirst of all you need to have linked a Facebook Group with your Page. Another great new feature for Facebook Page Admins.

Facebook page inbox app